Frequently Asked Plumbing & Drain Questions in San Antonio, TX

Welcome to the FAQ page of Simple Service Plumbing, your trusted San Antonio plumbers and drain experts. As experts in the field, we understand that you may have questions about your plumbing system, common issues, and the services we provide. That’s why we have compiled this comprehensive list of frequently asked questions to address your concerns and provide you with the information you need. Whether you’re facing a leaky faucet, a clogged drain, or need assistance with a plumbing installation, our FAQ page is here to provide you with valuable insights and guidance.

Browse through our frequently asked questions to find answers to common plumbing queries. If you can’t find the information you’re looking for, feel free to contact us directly. We are always ready to assist you with your plumbing needs.

Backflow preventers are essential devices that help protect the water supply from contamination. They are typically required in specific situations where there is a risk of backflow, which is the reverse flow of water from a customer’s plumbing system back into the public water supply. The devices are installed to prevent the potential contamination of drinking water.

Some common devices that require a backflow preventer include:

  • Irrigation Systems: Backflow preventers are necessary for irrigation systems to prevent pesticides, fertilizers, and other chemicals from flowing back into the public water supply.
  • Fire Sprinkler Systems: Fire sprinkler systems are required to have backflow preventers to prevent the possibility of stagnant water or firefighting chemicals from contaminating the water supply.
  • Boiler Systems: Boilers, particularly those that use chemicals for water treatment, require backflow preventers to prevent the chemicals from entering the public water supply.
  • Commercial Buildings: Many commercial buildings, such as restaurants and hospitals, have various devices and systems that require backflow preventers to protect the water supply from potential contaminants.

It is important to consult with a professional plumber to determine the specific devices in your plumbing system that require backflow preventers to ensure compliance with local regulations and to protect the integrity of the water supply.

In the context of plumbing, the term “commercial” refers to plumbing systems and services that are specifically designed for non-residential or business properties. Commercial plumbing encompasses the installation, maintenance, and repair of plumbing systems in various commercial settings such as office buildings, retail stores, restaurants, hotels, schools, hospitals, and industrial facilities.

Commercial plumbing systems are typically more complex and larger in scale compared to residential plumbing systems. They often involve more advanced components, such as commercial-grade water heaters, sewer lines, grease traps, and backflow prevention devices, to meet the specific demands and regulations of commercial establishments.

Commercial plumbing services may include tasks such as pipe installation, drain cleaning, fixture repairs, water line maintenance, and emergency plumbing repairs. These services require specialized knowledge, equipment, and experience to address the unique challenges and requirements of commercial properties.

Hiring a professional commercial plumber ensures that your business’s plumbing system is in proper working order, meets regulatory standards, and can handle the demands of your commercial operations efficiently and reliably.

The best drain cleaning method depends on the specific situation and the severity of the clog. Different methods are available to address different types of blockages. Here are a few commonly used drain cleaning methods:

  • Mechanical Snaking: This method involves using a drain snake or auger to break up and remove clogs. It is effective for simple blockages close to the drain opening, such as hair or debris.
  • Hydro Jetting: Hydro jetting uses high-pressure water to clear stubborn clogs and clean the inside of the pipes. It is effective for more severe blockages, such as grease buildup or tree root intrusion.
  • Chemical Drain Cleaners: Chemical drain cleaners can dissolve organic matter and certain types of clogs. However, they should be used with caution and are not suitable for all types of pipes.

The best drain cleaning method is often determined by a professional plumber who can assess the specific situation and recommend the most effective approach. It’s important to consult a licensed plumber for severe or recurring clogs to ensure proper diagnosis and prevent potential damage to your plumbing system.

When it comes to professionally unclogging a drain, there are several effective methods that trained plumbers use. Here are some common approaches:

  • Mechanical Snaking: Plumbers often use a drain snake or auger to physically break up and remove clogs. This tool is inserted into the drain and twisted to dislodge blockages.
  • Hydro Jetting: Hydro jetting is a high-pressure water method that can clear stubborn clogs and thoroughly clean the inside of pipes. It uses a specialized nozzle to blast water at high pressure, removing debris and buildup.
  • Video Inspection: Plumbers may use a camera inspection system to identify the cause and location of the clog. This helps them determine the most effective method for unclogging the drain.
  • Chemical Solutions: In some cases, professional plumbers may use specially formulated chemical solutions to dissolve clogs. These solutions are designed to be safe for pipes and effective in breaking down organic matter.

It’s important to note that unclogging drains professionally requires expertise and specialized equipment. It’s recommended to contact a licensed plumber for professional assistance to ensure a thorough and effective unclogging process.

A leaking toilet pipe can vary in severity, and whether it constitutes an emergency depends on the specific circumstances. In general, a minor drip or small leak from a toilet pipe may not be considered an immediate emergency. However, certain situations may require prompt attention:

  • Flooding: If the leaking pipe is causing significant water damage or flooding, it should be treated as an emergency. Shut off the water supply to the toilet and contact a plumber immediately to prevent further damage.
  • Sewage Backup: If the leaking pipe is related to the sewage system and there is a backup or foul odor, it could indicate a potential health hazard. In such cases, it is crucial to address the issue promptly to prevent contamination and ensure the safety of occupants.
  • Continuous and Rapid Leak: If the leak is substantial, continuously flowing, or rapidly increasing in intensity, it may require immediate attention. Such leaks can cause extensive water damage and result in higher repair costs if left unattended.

When in doubt, it is recommended to contact a professional plumber who can assess the situation and advise on the appropriate course of action. They can determine if the issue requires emergency plumbing services or if it can be addressed during regular business hours.

Detecting a water leak early is crucial to prevent water damage, conserve water, and save on utility costs. Here are some methods to detect a water leak:

  • Monitor Water Meter: Check your water meter reading and ensure that no water is being used in your home. If the meter continues to move, it indicates a leak somewhere in the plumbing system.
  • Visual Inspection: Look for signs of water damage or moisture around pipes, fixtures, and appliances. Stains, mold growth, or unusual wet spots may indicate a hidden leak.
  • Listen for Sounds: Pay attention to any unusual sounds of dripping or running water, especially when all faucets and appliances are turned off.
  • Water Usage Analysis: Monitor your water bill for any unexplained spikes in usage. If your water consumption has significantly increased without any apparent reason, it could be due to a leak.
  • Professional Leak Detection: If you suspect a hidden leak, consider hiring a professional plumber who can use specialized equipment like leak detection devices and thermal imaging cameras to pinpoint the exact location of the leak.

Detecting a water leak early allows for timely repairs, reducing the potential for water damage and minimizing water wastage. If you suspect a leak, it is advisable to consult a professional plumber for accurate detection and prompt resolution.

Connecting a garbage disposal to a drain pipe requires careful installation to ensure proper functionality and prevent leaks. Here is a general outline of the steps involved:

  • Prepare the Drain Pipe: Start by removing the existing drain pipe from the sink’s drain outlet. Clean the drain opening and ensure it is free from any debris or old sealant.
  • Install the Mounting Ring: Attach the mounting ring provided with the garbage disposal to the sink flange. Tighten it securely using the mounting screws.
  • Connect the Discharge Pipe: Connect the discharge pipe to the disposal unit’s outlet. Use a slip nut and washer to create a watertight seal. Ensure the pipe aligns with the drain pipe.
  • Secure the Drain Pipe: Connect the other end of the discharge pipe to the drain pipe. Use a slip nut and washer to create a secure connection. Tighten the slip nut firmly, but avoid over-tightening to prevent damage.
  • Test for Leaks: Once everything is connected, turn on the water and run it through the disposal to check for leaks. If any leaks are detected, tighten the connections as needed.

It is important to follow the manufacturer’s instructions and consult a professional plumber if you are uncertain or require assistance during the installation process.

The type of pipe commonly used for gas lines is called black iron or steel pipe. Black iron pipe is made of steel and coated with a protective layer of black iron oxide, which gives it its characteristic dark appearance. It is a durable and reliable choice for gas line installations due to its resistance to corrosion and high pressure tolerance.

Black iron pipe is typically available in various diameters to accommodate different gas line requirements. It is commonly threaded at both ends, allowing for easy connection to fittings and other pipes using threaded connections. However, welding may also be used for joining sections of black iron pipe.

It is important to note that gas line installations should be performed by licensed professionals who are experienced in working with gas systems. They can ensure proper pipe sizing, secure connections, and adherence to local building codes and safety regulations for the safe and efficient operation of gas appliances and systems.

Yes, gas pipelines can be repaired in most cases. When a gas pipeline develops a leak or experiences damage, it is important to address the issue promptly to ensure safety and prevent further damage. Here are a few common methods used for repairing gas pipelines:

  • Welding or Fusion: In some cases, damaged sections of the pipeline can be cut out and replaced by welding or fusion techniques. This method is commonly used for steel or plastic pipelines.
  • Pipe Sleeves or Clamps: For smaller leaks or minor damage, pipe sleeves or clamps can be applied to reinforce the damaged area and prevent further leakage. These sleeves or clamps are typically made of a durable material, such as stainless steel, and provide a temporary or permanent fix.
  • Epoxy Resin Sealants: Epoxy resin sealants can be used to seal small leaks or cracks in pipelines. The resin is applied to the damaged area and hardens, creating a strong seal.

It is important to note that gas pipeline repairs should be carried out by licensed professionals who have the expertise and knowledge to ensure the safety and integrity of the gas system. They will follow industry standards and regulations to perform repairs effectively and safely.

Hydro jetting is a powerful and effective method used in plumbing to clear clogs and clean the inside of pipes. It involves the use of high-pressure water to remove debris, blockages, and buildup from the walls of pipes. Here’s what hydro jetting does:

  • Clearing Clogs: Hydro jetting can break up and remove stubborn clogs caused by grease, scale, tree roots, or other materials that may obstruct the flow of water. The high-pressure water jets can effectively dislodge and flush out the clog, restoring proper drainage.
  • Cleaning Pipes: Hydro jetting not only clears clogs but also cleans the inner surfaces of pipes. The high-pressure water scours away accumulated debris, sludge, and mineral deposits, leaving the pipes thoroughly cleaned and free from residue. This can help improve water flow and prevent future clogs.
  • Versatility: Hydro jetting can be used on various types of pipes, including sewer lines, drain lines, and plumbing systems of different sizes. It is a versatile solution that can effectively tackle clogs and clean pipes in residential, commercial, and industrial settings.

Hydro jetting is a professional plumbing technique that requires specialized equipment and expertise. It is typically performed by trained plumbers who can safely and effectively utilize the high-pressure water jets to address plumbing issues and restore optimal pipe functionality.

Detecting a slab leak, which is a leak occurring in the water supply or sewer pipes embedded within the concrete foundation of a building, can be challenging. Here are some signs that may indicate a slab leak:

  • Unexplained Water Puddles: If you notice water puddles or damp areas on your floor, especially on hard surfaces such as tile or concrete, it could be a sign of a slab leak.
  • Increased Water Bills: A sudden and significant increase in your water bill without a corresponding increase in water usage may indicate a hidden leak, possibly in the slab.
  • Hot Spots or Cold Spots: If there are localized areas on your floor that feel unusually warm or cold, it could indicate a hot water or cold water line leak, respectively.
  • Cracks or Shifts in the Foundation: Slab leaks can cause the foundation to shift or crack. If you notice new cracks or changes in the structure of your foundation, it may be a sign of an underlying leak.
  • Water Pressure Issues: Reduced water pressure or inconsistent water flow in your faucets or fixtures can indicate a leak in the pipes.

If you suspect a slab leak, it is important to contact a professional plumber experienced in slab leak detection and repair. They can utilize specialized equipment, such as leak detection devices and thermal imaging cameras, to accurately locate the leak and provide appropriate repair solutions.

A repipe of a house involves replacing the existing plumbing pipes throughout the entire property. It is a significant plumbing project that aims to update aging or faulty pipes and improve the overall water supply and drainage system. Here is an overview of what is typically done during a house repipe:

  • Inspection and Planning: A professional plumber will inspect the existing plumbing system to assess its condition and determine the scope of the repiping project. They will create a detailed plan for the replacement, considering the layout of the house and the type of pipes to be used.
  • Pipe Removal: The old pipes are removed from the house. This may involve cutting and removing sections of walls, floors, or ceilings to access the pipes. Care is taken to minimize damage and disruption to the property.
  • Pipe Replacement: New pipes are installed throughout the house, including supply lines and drainage lines. The type of pipes used can vary, such as copper, PEX (cross-linked polyethylene), or CPVC (chlorinated polyvinyl chloride), depending on local building codes and individual preferences.
  • Connection and Testing: The new pipes are connected to fixtures, appliances, and the main water supply line. The entire system is thoroughly tested for leaks, ensuring proper functionality and water flow.
  • Restoration: Once the repiping is complete, any walls, floors, or ceilings that were opened during the process are repaired and restored to their original condition.

A repipe of a house is a complex plumbing project that requires the expertise of licensed plumbers. It offers long-term benefits by ensuring reliable water supply, improved water pressure, and reducing the risk of leaks and plumbing issues in the future.

A service agreement is a contractual arrangement between a service provider and a customer that outlines the terms and conditions of the services being provided. While the specifics of a service agreement can vary depending on the industry and the nature of the services, here are some common elements that may be included:

  • Scope of Services: The agreement should clearly define the services to be provided, including the specific tasks, responsibilities, and deliverables.
  • Duration and Renewal: The agreement should specify the duration of the service agreement, whether it is for a fixed term or an ongoing basis. It may also outline the process for renewal or termination of the agreement.
  • Service Fees and Payment Terms: The agreement should detail the fees associated with the services and outline the payment terms, including due dates, accepted payment methods, and any late payment penalties.
  • Service Levels and Performance Guarantees: If applicable, the agreement may include service levels or performance guarantees that the service provider commits to meeting, such as response times, uptime guarantees, or quality standards.
  • Terms and Conditions: The agreement should include important terms and conditions that govern the relationship between the service provider and the customer, such as liability limitations, intellectual property rights, confidentiality clauses, and dispute resolution mechanisms.

It is important for both parties to carefully review and understand the terms of the service agreement before signing to ensure clarity, transparency, and a mutual understanding of the expectations and obligations involved.

The cost of replacing a sewer line can vary significantly depending on several factors, including the length of the pipe, the depth of the pipe, the type of material used, the complexity of the installation, and the location of the property. Additionally, labor costs and local market rates can also impact the overall cost.

On average, a sewer line replacement can cost anywhere from a few thousand dollars to tens of thousands of dollars. In simpler cases where only a portion of the sewer line needs replacement, the cost may be lower. However, if the entire sewer line needs to be replaced, especially if it requires extensive excavation or access through challenging terrain, the cost can be higher.

It is recommended to contact a professional plumber to assess the specific situation and provide an accurate estimate based on the unique factors involved. They will evaluate the site, consider the necessary materials and labor, and provide a detailed cost breakdown for the sewer line replacement.

Fixing a broken underground drain pipe requires careful assessment and professional expertise. Here are the general steps involved in repairing a broken underground drain pipe:

  • Inspection: A professional plumber will conduct a thorough inspection of the broken pipe using specialized tools such as cameras to locate the exact location and extent of the damage.
  • Excavation: The area surrounding the broken pipe is excavated to expose the damaged section. This may involve digging a trench or creating access points to reach the pipe.
  • Pipe Repair or Replacement: Depending on the severity of the damage, the plumber will determine whether to repair or replace the broken section of the pipe. Repair methods may include using epoxy resin, pipe sleeves, or couplings. In more extensive cases, the damaged pipe may need to be replaced entirely.
  • Connection and Testing: The repaired or replaced section of the pipe is securely connected to the existing system. The entire drain line is then tested for leaks and proper functionality.
  • Restoration: After the repair is complete, the excavated area is backfilled and any disturbed surfaces are restored to their original condition.

It is crucial to hire a professional plumber experienced in underground pipe repairs as they have the necessary skills, equipment, and knowledge to ensure a proper and long-lasting fix.

The time it takes to replace a water heater can vary depending on several factors, including the type of water heater, the complexity of the installation, and the availability of necessary materials. However, in general, the process of replacing a water heater can typically be completed within a few hours.

Here is a rough timeline of the water heater replacement process:

  • Removal of Old Water Heater: The plumber will disconnect and remove the old water heater, draining it of any remaining water.
  • Preparation and Installation: The new water heater will be prepared for installation, including any necessary adjustments to fit the space and connection points. The plumber will connect the water supply lines, gas or electrical connections, and any venting or exhaust pipes.
  • Testing and Safety Checks: Once the installation is complete, the plumber will fill the tank with water, check for any leaks, and ensure that the water heater is functioning correctly. They will also perform safety checks and adjust any necessary settings.

The process of replacing a water heater is relatively quick, but it is important to note that unexpected complications or additional adjustments may slightly extend the timeline. Hiring a professional plumber for the installation ensures that the process is done efficiently and safely.

Yes, getting a tankless water heater can be worth it for many homeowners. Here are a few reasons why:

  • Energy Efficiency: Tankless water heaters are highly energy-efficient compared to traditional tank-based water heaters. They only heat water on-demand, eliminating the standby heat loss associated with storing hot water in a tank. This can result in significant energy savings and lower utility bills.
  • Endless Hot Water: With a tankless water heater, you’ll never run out of hot water. They provide a continuous supply of hot water, making them ideal for households with high hot water demands or multiple simultaneous hot water needs.
  • Space-Saving Design: Tankless water heaters are compact and wall-mounted, freeing up valuable space in your home. They are particularly beneficial for smaller living spaces or homes where space is limited.
  • Longer Lifespan: Tankless water heaters tend to have a longer lifespan compared to traditional water heaters. With proper maintenance, they can last up to 20 years or more, providing long-term value and reducing the need for frequent replacements.

While tankless water heaters may have a higher upfront cost compared to traditional options, their energy efficiency, endless hot water supply, space-saving design, and longer lifespan can make them a worthwhile investment for many homeowners. It is recommended to consult with a professional plumber to assess your specific needs and determine the best water heater option for your home.

Trenchless pipe repair or replacement is a good alternative to traditional pipe replacement methods for several reasons:

  • Minimal Disruption: One of the main advantages of trenchless pipe repair is that it minimizes disruption to your property. Traditional pipe replacement often requires extensive excavation and digging, which can damage landscaping, driveways, and other structures. Trenchless methods, on the other hand, involve minimal digging and can often be completed with small access points, reducing the impact on your property.
  • Cost-Effective: Trenchless pipe repair can be cost-effective in the long run. While the upfront cost may be slightly higher than traditional methods, the savings come from reduced labor, restoration, and landscaping costs associated with extensive digging. It also eliminates the need for additional expenses related to repairing damaged surfaces or structures.
  • Faster Installation: Trenchless pipe repair methods are generally quicker compared to traditional pipe replacement. With trenchless techniques such as pipe lining or pipe bursting, the new pipe can be installed within the existing damaged pipe, saving time and reducing the overall project duration.
  • Durability and Longevity: Trenchless pipe repair methods often utilize durable materials, such as epoxy resin liners or seamless pipes. These materials are resistant to corrosion, roots intrusion, and leaks, ensuring a long-lasting solution.
  • Environmentally Friendly: Trenchless pipe repair reduces the impact on the environment by minimizing excavation, reducing waste, and preserving existing landscaping.

Trenchless pipe repair is a practical and efficient alternative to traditional pipe replacement methods. It offers minimal disruption, cost savings, faster installation, durability, and environmental benefits. Consulting with a professional plumber can help determine if trenchless options are suitable for your specific pipe repair needs.

In plumbing, tunneling refers to a method of accessing and repairing underground pipes without extensive excavation. It involves creating a tunnel or underground passage to reach the affected pipe or plumbing system.

Tunneling is typically used in situations where traditional excavation methods are impractical or disruptive, such as when pipes are located under buildings, driveways, or other structures. The process involves digging a narrow tunnel, usually through soil or other soft materials, to gain access to the pipes.

Once the tunnel is created, plumbers can perform necessary repairs or replacements on the underground pipes. This may involve fixing leaks, replacing damaged sections, or installing new pipes. Tunneling allows plumbers to work on the pipes without the need for extensive excavation, minimizing disruption to the surrounding area.

Tunneling requires specialized equipment and expertise to ensure the safety and efficiency of the process. It is commonly used in commercial and residential plumbing projects to address underground pipe issues while minimizing the impact on the property and its occupants.

The most effective water filtration method depends on the specific contaminants present in the water and the level of filtration required. However, one of the most effective and comprehensive water filtration methods is a combination of activated carbon filtration and reverse osmosis.

Activated carbon filtration removes impurities, such as chlorine, volatile organic compounds (VOCs), pesticides, and certain heavy metals. It also helps improve the taste and odor of the water. Reverse osmosis, on the other hand, uses a semi-permeable membrane to remove microscopic particles, dissolved salts, bacteria, viruses, and other contaminants.

By combining these two filtration methods, a comprehensive water filtration system can effectively remove a wide range of contaminants, providing clean and safe drinking water. This combination is particularly effective for households or areas with higher levels of contamination or where water quality is a significant concern.

It is important to note that water filtration needs may vary based on individual circumstances and local water quality. Consulting with a water treatment specialist can help determine the most effective filtration method for your specific needs and ensure that your water is thoroughly purified.

While water softeners offer several benefits, they also have a few downsides to consider:

  • Sodium Content: Water softeners replace calcium and magnesium ions in hard water with sodium ions. This process adds sodium to the water supply, which can be a concern for individuals on sodium-restricted diets or those with certain health conditions. However, the amount of sodium added is generally low and may not pose a significant health risk for most people.
  • Environmental Impact: Water softeners discharge brine waste during the regeneration process. This brine, high in salt content, can have a negative impact on the environment if not properly handled. It can affect waterways and harm aquatic life. Proper brine disposal and using eco-friendly water softener alternatives can help mitigate this concern.
  • Maintenance and Cost: Water softeners require regular maintenance, including refilling salt, cleaning or replacing resin beds, and occasionally servicing the system. Additionally, there are ongoing costs associated with purchasing salt and other maintenance supplies. These factors should be considered when evaluating the long-term cost of owning and maintaining a water softener.
  • Taste Preference: Some individuals may find that softened water has a different taste compared to hard water. Softened water may have a slightly salty taste, which can be undesirable for drinking or cooking. This is a matter of personal preference and can be mitigated by using separate unsoftened water taps for drinking and cooking purposes.

It’s important to weigh these downsides against the benefits of having soft water when deciding whether a water softener is the right choice for your home. Consulting with a water treatment professional can help assess your specific needs and determine the most suitable solution for your water quality concerns.

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    Joan Tucker
    We called out simple service to unclog our kitchen sink . From the person who answered the telephone to the technician who came out was a great experience! Very friendly and professional. We will be calling this company for our plumbing needs
    Gabby Garcia
    Tristian and Jerel were super helpful and did a great job! Not only was it very easy to set an appointment and get someone out here promptly, they were really nice guys and did honest work. They were able to come back the same day and complete the job after they came out to see our issue with our kitchen sink not draining.Thank you guys for being so kind and getting the job done!
    Kenneth
    I came across Simple Service at the end of a foundation repair adventure and they were a God-send. These days it seems like good customer service and the customer experience are lost on most, it was refreshing to have people work on my home who it felt like they cared about me and my home and getting it back to where I wanted it, as much as I did. I needed an overwhelming amount of work done after my foundation repair, and after it was all said and done I couldn't be more pleased. Their communication and pricing was excellent. I never felt like I was being pressured into anything. They informed me on what was needing to go on and showed me why, as well as keeping me updated every step of the way. I really felt involved in the process in a way that made me greatly appreciate the tremendous work they did and how they did it. Its confident work thats backed by competent employees and it shows. No doubt this company is going places. Simple Service has a customer for life in me and I can't recommend them enough.
    Alma Infante
    Very helpful, knowledgeable, and professional.
    Lydia Rodriguez
    When I called someone answered and that is so important for me. Tristian was quick to respond, made an appointment and arrived on time. Very professional. I highly recommend this company.
    Brad Kressin
    The ground was bubbling water by the corner our home. I called Simple Service and they fit me on the same day! That was great news! When Tristan arrived, he found the problem, got the repair parts and went about fixing the cracked fitting where the water line connected at the foundation of the house! This was a huge relief as I was thinking about many expensive scenarios of what could have been wrong and how much it could have costed. I highly recommend Simple Service! Thanks, Brad
    Zach Krupinski
    Amazing service from their team, would recommend using for all plumbing related services.
    ronee cheyanne
    super professional, communicative and knowledgeable. definitely would call them again for any of my plumbing/drain cleaning needs. thank you tristan and adrian! ◡̈
    Kimberly G.
    They were fair with what they charged for my repair. The technician dispatched was friendly, professional and ready with options. Would recommend. Lost a star due to communication issues that caused a reschedule.Edit: The owner reached out. Very impressed that he took time from his day to address my concerns. I believe he’s really sincere about a customer’s experience and dedicated to doing quality work. After our conversation I felt confident enough to raise my 4 star rating to 5!!
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